Trainers and Consultants
This Site to a Friend
I really enjoyed the article about
by Vicki Anderson. I am sharing a link to this excellent article on the
Helping Friends Career Network A-Z Career Guide. Thanks! Great
magazine, great article. D.M.
Reference your article "Humor In Practice---Doing The Right Thing & The Light Thing" sited
in your newsletter. Thanks for a breath of fresh air and your reasonable perspective.
WA State Employment Security Dept.
Great article! Top Ten Tips to Public Speaking - the title caught my attention, but the humor kept
me reading (and laughing all the way!) What a fresh approach to such a scary subject.
District Attorney's Office
Amy Dorn Kopeland's article on Moderating a Panel makes several good points about the being
an effective moderator. Out of my own experience, I would add that it's what the moderator does before the even often pays big dividends. I always try to acquaint myself with panelists--and each of
them with the others beforehand--on a conference call, if not in person, and certainly at least on paper. I've found several benefits to doing this:
--you know in advance what aspects of an issue each would like to address, so there isn't undue redundancy.
--if you're not yourself an expert, you'll learn more yourself and get ideas for questions.
--you'll be able to guage their speaking ability and style and whether they have a good sense of the audience's background (will they need to explain technical terms, acronyms, etc.?)
--these preliminary conversations can help develop some rapport and make panelists more comfortable and/or more motivated.
Paul Horn and Associates
|... I was attracted by
your article [Executive
Presence: Do You Have It?] by Dianna Booher .... She
offers some very good tips. Another that would have been valuable
for voice control, is to record your talk or reading so that you can play
it back to hear and correct your own mistakes. I use the recorder in
preparing readings in my church, and am always surprised and pleased at
how much better the fifth or sixth reading sounds after correcting errors
of enunciation, voice pitch, pace etc.
Hello Ms. Delph, My name is
Julien Ritter. I sent you a message several weeks ago, in
regards to an intensive training to be run by me at my hotel.
Well, the training was a big success, and
I was able to truly communicate with my associates thanks to
references to the articles and tips you had for me. That
intensive turned into a 6-month course, to completely insure that our
associates are ready (as can be) for the giant convention coming up in
October. Thanks so very much for your help and support.
All the best to you,
Wood's article "I
Work, Therefore I Am," is the truest description of
much of our society today - in the UK as well as the USA - that I have
read in a long time. It should be compulsory reading for young adults
leaving school, and even in primary school, as well as at every doctor's
surgery and business class airport lounge! Thank you for holding up such
a clear mirror to the misguided consumer society.
Anne St John-Hall
So What? Communications Ltd
Patti Wood's article "I
Work,Therefore I Am" should really strike a cord
with lots of American workers. It's too bad that some people need a
"death" in the family--the lose of a job--to understand things
have been out of balance. I hope that many senior managers in Corporate
America are reading this and making changes not only in their own lives,
but making sure that people working for them are in balance. This is the
real path to success.
Well said, Ms. Wood. I hope you enjoyed lunch!
Sales Training Manager
for Successful Leadership,
"I have to disagree somewhat to the "I" portion of the
leadership traits. Even though it is taught that there is no "I"
in team, but you have to think about how can "I" contribute to
Washington State Employment Security Dept
The article "Say
What You Need to Say or Suffer" by Christine Corelli is thought
provoking. It's a good read and despite some minor editorial
oversights (Best of all, they how to do it without becoming
aggressive...), it still makes sense.
Ed.: Thanks for the correction.
love your articles. Your web site is
extremely user friendly. I'll scroll down and print articles that would be
of interest to myself or my direct reports that are in the arena of sales,
motivation, career planning, communication etc. My team enjoys the
articles and actually writes a one pager on the key learnings from the
articles and how they can incorporate the learnings into their work
processes. I call these key learnings for success, that's what we're all
about when we're selling soda. Thanks, "
Pepsi Bottling Group
Mariah, Thank-you for taking the time to share your wisdom in the "20
Tips" article (presentations skills) in the latest issue of "Expert Magazine."
vs. Significance by Roy Jones was excellent. I also
speak on motivation. I found some new thoughts and very helpful
Downtown Tulsa Unlimited
Writing with clarity
read with interest Barbara McNichol's article "Five
top techniques to improve your writing". I applaud the clarity with which she
communicated her points, all of which
were valid - it's just a shame that the example she used
in technique 2, Get Agreement, was incorrect: 'none'
not mean 'not any', it derives from 'not one', and therefore
takes a singular verb rather than a plural one, this is a matter
of current debate, with either usage
apparently being acceptable;
the important thing, in any one document or set of literature,
is to be consistent in whether you treat 'none' as singular or plural. Aside
from that, I would like to add one more top technique - not aimed
at improving writing per se, but improving the effectiveness
with which you communicate. That
technique is: choose
your words with your audience in mind - Barbara's example
where 'the boy chomped into the watermelon's juicy belly'
might not work very well for a readership whose second
language is English.
So What? Communications Ltd.
received many great comments regarding Vicki Anderson's article Getting
the Most Value for Your Training Dollars ...like
"Excellent article! Short, clear and succinct. thanks
for sharing, Barb."
Barbara Henke, HRI,
the Most Value for your Training Dollars was an excellent article. I
especially like the series of questions that were stated. The article gave
me ideas about how to follow up with the managers of the employees who
you. Vince Zaniewski
and this one...
"Vicki, Excellent work!! I printed and
saved your article to refer to with my clients! Also, I noticed you were
speaking to OMRN. I have also and please say hello to Dr. Peters for me!
Way to go!"
chance to make a first impression
I read your article
on 7 ways that would facilitate good impressions. It was a wonderful toolkit for personal
relationships. Having read that article, I am glad to pursue more of your success tips about relationships. I would be
glad to subscribe to your news letter, too.
Thanks and regards.
Patni Computer Systems Ltd.
On "How sharp is your sales structure?"
by Dave Kahle
I don't disagree with anything that the article is saying, I felt it
missed a couple of crucial points.
1. The role of sales
manager was underplayed, I think (speaking as an ex sales manager!).
Sales teams can succeed or fail dependent on the ability of their
manager to recruit, train and retain good salespeople...and the ability of
managers to plan, implement, monitor and control effectively.
Solving sales underperformance is a complex issue. Neil Rackham makes some interesting points in the last
chapter in his book "Rethinking the SalesForce":
- There is no silver bullet solution to sales
underperformance (so focusing on one aspect of sales won't work - a
combination approach is better)
- Rome wasn't built in a day (be patient....e.g even if you hired great
people - it takes time for them to get up to speed)
- You can't hire your way out of trouble (which most people try to do)
- If sales managers can't coach - sales teams don't progress.
|What Motivates people best?
on motivation by Sanow just reached out and
grabbed me to the point that I subscribed to
inquired about (your reprint) policy.
The article is textbook
[because I agree with it, of course ;-)]
actually, I was speaking about that very topic this morning
with a colleague. I would like to post it on our server so
current & future
managers could refer to it from time to time,
& print copies only for those who cannot access the server.
Jerrell Todd, SPHR
|We love your pithy,
idea-packed articles. .
Your mix of articles are extraordinarily high quality - wheat standing out
from the internet flood of chaff . . .I passed your last issue onto 48 of
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