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Welcome to EXPERT Magazine 
    
How-to articles and resources from experts in business and personal development.  Find speakers, trainers and consultants
for corporate training, meetings & conventions
by searching our
archives by name or topic of interest.
Here are what some of our readers are saying

Special Focus Issue
Customer Service & The Ritz-Carlton Hotel


- The Ritz-Carlton Hotel Company, L.L.C. wins number one ranking in Training Magazine's "Training Top 125" 2007 survey.

-Malcolm Baldrige National Quality Awards Announced


Avoid the Duds: 10 Strategies for Selecting "The Perfect Speaker"
By Susan Friedmann

Today, more than ever, the success of meetings relies heavily on the strength of program content and presentation. Nothing can spoil a meeting more than hiring the wrong speaker.


Marketing or Selling -- Which is more important?
By C.J. Hayden

A question I often get from clients and students goes something like this: "I've been collecting marketing ideas... and I have a drawer full! I also have a stack of promising leads I've accumulated. And I know it's important to stay visible, so I do a lot of networking, but then I just end up with more names in the stack.


But, It Will Take Too Long
By Nan S. Russell

Some wait to demonstrate their initiative and ability until someone with authority is watching, believing someone else is responsible for their success. Others approach work as a paycheck rather than an opportunity, limiting both in the process.
Quote
"It's not so much knowing when to speak, as when to pause."
                                                                    Jack Benny


Resilience Required: How to Succeed in a Chaotic World
By Dan Chenoweth, MBA/CPA

Regardless of education, training, previous success or status, why is it that some individuals, when confronted with unthinkable circumstances, immediately size up the situation and proactively move toward a solution while others are immobilized by fear?

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Special focus issue

Service Excellence with
The Ritz-Carlton Hotel