Communication
Presentation Skills
Dialogue
Interactive communication or dialogue refers to interacting in ways that build shared meaning, rather than colliding in ways that foster disagreement, frustration and confusion.
Feb 17, 2009 - 11:45:51 AM
Presentation Skills
Superlative Speakers Tell Spellbinding Stories
As young children, there's one phrase we responded to immediately: "Once upon a time." Why? That phrase signaled that we were about to hear a story. We knew that for a few minutes we could enjoy fantasy and even a sensation of magic.
Because our audience members never outgrow their love of stories, we will want to weave compelling stories into our speeches. This article offers practical guidelines on how to present spellbinding stories, and become speakers with powerful, unforgettable messages.
Jan 24, 2009 - 12:54:24 PM
Communication
7 Lessons From 2008's Biggest Communication Blunders
As you think back over your professional performance during 2008, do you remember your most glaring communication blunders? Possibly you introduced a VIP by the wrong name, left a page out of your budget report, or sent a confidential file to the wrong person. Well, don't scorn yourself. Instead, consider how the year's leading news makers had their own goof ups and gaffes. Learn from your mistakes and theirs, and you'll be on the way to finer performance in 2009.
Jan 3, 2009 - 8:39:17 AM
Communication
Jewelry Stores Do It--Do You?
Ever been in a jewelry store that was dimly lit, so that you could hardly see the merchandise? Probably not. Jewelry stores use very bright spotlights to call attention to their merchandise. Do you? Business communication expert Dr. Bill Lampton describes four ways you can illuminate your business more forcefully, so potential customers will see your products and services.
Aug 16, 2008 - 8:59:58 AM
Presentation Skills
Spin versus Authenticity and Credibility
"Dishonesty is sanitized in a world of spin."
The title of this Leonard Pitts' column, written for the Miami-Herald in 2007, tells us what we probably already know: that what we see (and what we hear) in today's world is not necessarily what we get. Because on the other side of honesty we often find "spin."
Jun 28, 2008 - 9:39:44 AM
Presentation Skills
Structuring your Presentation
In the beginning...it all seems like chaos. Your thoughts, your mind, what you want to get across, what you want to tell your audience.
May 22, 2008 - 8:30:33 AM
Communication
How to Talk With People in Desperate Situations
When we hear about someone facing a personal crisis--an employee, co-worker, prospect, client, or friend--we might not go see them. We mutter silently, "I just wouldn't know what to say. I might do more harm than good." Communication expert Dr. Bill Lampton gives four valuable tips for talking with desperate people. Follow his advice, and you'll feel confident about approaching people in desperate situations.
Apr 29, 2008 - 4:26:46 AM
Presentation Skills
Transparency and Reputation
When an eager young person, perhaps a recent college graduate, applies for a job, will they mention their MySpace page? Or their Facebook entry? Probably not, but those sites can be checked, regardless of whether or not they’ve added them to their resume, application or(for some reason) are discussing them during their job interview.
Apr 18, 2008 - 11:43:23 PM
Communication
Learn the Lingo: Expand Your Vocabulary and Your Client List
Cultivating a new group? Then learn that group's unique lingo for effective communication and credibility.
Mar 1, 2008 - 8:16:00 AM
Communication
Resolving Workplace Conflict: 4 Ways to a Win-Win Solutoin
The effects of conflict in the workplace are widespread and costly. Its prevalence, as indicated by three serious studies, shows that 24-60% of management time and energy is spent dealing with anger.
Feb 23, 2008 - 9:00:00 AM
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