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The Official Conference of the Malcolm Baldrige National Quality Award
Join us as we showcase the 2006 Baldrige Award recipients
April 15-18, 2007
Hilton Washington
Washington, DC
Registration Now Open!
Do you want to improve your organization’s performance results, increase organizational innovation to gain and sustain competitive advantages, create an environment that fosters social responsibility and ethical behavior, and increase organizational sustainability?
Learn about the tools used by business, education, health care, and nonprofit leaders to evaluate and focus their efforts on performance results, leadership effectiveness, customer and employee satisfaction, and process management. Meet the 2006 Baldrige Award recipients at The Quest for Excellence XIX, where they will share their exceptional performance practices, their journey to performance excellence, and their lessons learned. This conference is designed to maximize learning and networking opportunities.
General Information
Date and Location
The Quest for Excellence XIX will be held April 15-18, 2007 at the Hilton Washington, 1919 Connecticut Avenue, NW, Washington, DC. It is easily accessible by taxicab and shuttle from Ronald Reagan National Airport, Dulles International Airport, and Baltimore-Washington International Airport. It is also accessible by Metro, at the Dupont Circle Metro stop, from Reagan National Airport.
Accommodations
Rooms have been reserved at the Hilton Washington at the special conference rate of $214.00 standard single or double or $265.00 towers single or double. The tax rate is 14.5%. In order to receive these special rates, please reserve by March 16, 2007, and be sure to mention “The Quest for Excellence Conference”. You may reserve rooms by calling the Hilton Washington at 1-888-324-4586 or (202) 797-5755. Reservations can also be made on-line.
Pre-conference workshops
Three concurrent pre-conference workshops will be held Sunday afternoon, April 15, 2007. The workshops are designed to address the needs of individuals with different levels of experience and exposure to the Baldrige Program and the Criteria for Performance Excellence. The workshops are available with or without a conference registration. Each workshop has limited space- register early as they can fill fast! Pre-registration is required. No on-site registrations will be allowed. Choose the workshop that best matches your experience level. Here are the descriptions of the workshops:
Workshop 1
Getting Acquainted with Baldrige
• Designed for those who have had little or no exposure to the Baldrige Criteria for Performance Excellence
• Participants will learn the history and structure of the Baldrige Program, the benefits of self-assessment and feedback, the structure of the Criteria, how to focus improvement and communication efforts, how to use the Criteria and the Award recipient application summaries to enhance learning from the QE sessions
Workshop 2
Intermediate Baldrige – Moving from Interest to Action
• Designed for those who have begun to use the Baldrige Criteria or self-assessment tools and are ready to learn more – not for experienced Criteria users
• Participants will learn the benefits of conducting a self-assessment using the Organizational Profile, an approach for managing an initial organizational self-assessment, and the value of using the Criteria to more fully articulate an organization’s attributes, challenges, and needs.
Workshop 3
Take Action Now: An Advanced Workshop on Using Your Assessment for Improvement
• Designed for learners from organizations that have at a minimum completed an organizational self-assessment using the Baldrige Criteria for Performance Excellence
• Participants will learn how to evaluate and score an assessment, as well as how to use that information for organizational improvement
Registration Fees
Registration fee includes the Monday evening banquet, breakfast Monday-Wednesday and lunch Monday-Tuesday. An additional fee applies to the pre-conference workshops.
Registration Type Advance
(by March 26, 2007) Regular
(after March 26, 2007)
QE XIX Conference
Individual $1100 $1250
Faculty Discount $775 $925
Group (10 or more) $1000 per registrant $1150 per registrant
Pre-Conference Workshop
Pre-Conference Workshop with
QE XIX registration $100 $100
Pre-Conference Workshop Only $150 $150
Note: The faculty discounts cannot be combined with the group discounts.
Four Ways To Register
1. Register on-line.
2. Call Experient at 866-229-2386 and use your MC, VISA, AMEX, or DISCOVER card.
3. Print the registration form from the brochure pdf, complete it, and fax your complete registration form with credit card payment to Experient at 301-694-5124.
4. Print the registration form from the brochure pdf, complete it, enclose payment, and mail to:
The Quest for Excellence XIX
c/o Experient (ATD073)
PO Box 3370
Frederick, MD 21705-3379
Sponsor
Baldrige National Quality Program
National Institute of Standards and Technology
Co-sponsors
American Society for Quality (ASQ)
American Society for Training and Development (ASTD)
A paper copy of this document will be mailed if requested from nqp@nist.gov or by calling (301) 975-2036.
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Quest for Excellence XVIII Conference Proceedings: Now Available to Order On-line.
This year each Quest for Excellence XVIII attendee received a conference proceedings CD-ROM set after the conference. The Quest for Excellence XVIII conference proceedings CD-ROM set is now available for on-line purchase.
The Full compilation CD ROM includes video footage of the conference plenary sessions, audio of the concurrent sessions, and presenters' slides. It also includes Award recipient information including profiles, application summaries, speaker bios, and web site links. This is the version that each QE attendee received.
In addition, an Education version CD-ROM set is also available for a discounted rate. The Education version includes presentations of Award recipients in Education only (Jenks Public Schools, Richland College, Kenneth W. Monfort College of Business, Pearl River School District). It includes video footage of plenary sessions, audio of concurrent sessions, and presenters' slides. In addition, it includes Education Award recipient information including profiles, application summaries, speaker bios, and web site links.
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