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According to A.J. Redden, "a business without a plan is like a ship without a rudder, whichever way the wind blows is the way you'll go." To make sure we follow the right course there are a number of questions we need to ask and answer to develop a non-intimidating plan and strategy.

Developing a 
Marketing Plan 
that Works


by Arnold Sanow, MBA, CSP

1. What strengths do you have in the marketplace? Every company has strengths. The key is recognizing and "advertising" these strengths in the marketplace. If you were to ask your clients to list your company’s strengths, what would they say?

2. What weaknesses do you have in the marketplace? All companies have weaknesses. And, like strengths, they are used by your clients to judge your company. By knowing our weaknesses we can reduce or eliminate them. In the minds of the people you serve, what are your company's weaknesses?

3. What strengths do you have that clients don't know about? All companies have strengths, which aren't known or appreciated by people outside of the company. These factors can influence the direction of the marketing plan. By knowing and understanding these we can advertise and "exploit" these opportunities.

4. What weaknesses do you have that clients don't know about? Conversely, like strengths all companies have weaknesses. These weaknesses may be apparent only to "insiders". The challenge is if these are not identified and solutions are not found then these will become known to "outsiders."

5. What are opportunities and threats in the marketplace? Opportunities and threats are things that you can't control. New laws, weather, competition, demographics and other factors that affect the profitability of your business must be contemplated. If we plan for the "what ifs" we will have a strategy to handle these challenges when they appear.

6. What do you have that's marketable? There's a rule known as the 20/80 rule. This states that 20% of your customers give you 80% of your business or 20% of your products or services give you 80% of your income. To determine an effective strategy we need to list the products and services that are our best and put the appropriate resources into those.

7. What business are you in? The best run companies have mission statements. They are used to establish a direction and a focus. They help establish an identity with your clients and allow the staff to identify a focal point on where to direct their efforts.

8. What are your goals? Goals are established to capitalize on strengths and to minimize or eliminate weaknesses. They are the roadmaps to a more effective company. To be effective goals must be specific, measurable, acceptable, realistic and have a time frame. Given your strengths, weaknesses, marketable assets and mission what are three goals that would seem appropriate to work on at this time?

9. What steps should I follow? It's one thing to have goals; the real key to success is to take action on those goals. Based on your goals what specific steps will you take to meet these goals?


Arnold Sanow, is a professional speaker, author and marketing strategist. He works with his clients in attracting customers, keeping them through exceptional customer service, and in promoting a positive and profitable business environment.  He is the author of 4 books including "Marketing Boot Camp".  For information on speaking or training programs call 352-438-0261 or e-mail ArnoldSanow@ExpertSpeaker.com 
Visit www.ExpertSpeaker.com/Speakers/SanowA.htm 

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